Health information you can actually make sense of.

No. It gives general information about everyday health questions — it is not medical advice and doesn't diagnose or treat any condition. For anything specific to you or someone in your care, always speak to a qualified professional.

Yes — it's free, supported by paid listings from pharmacies, clinics, and other health services shown in Find Help.

HealthBot is the app's chat assistant. Describe a health question in plain language and it responds with general information, flagging anything that needs urgent attention rather than answering as if it were routine.

Chat is a free-flowing conversation. The Health Library is for typing a specific topic (like "eczema" or "migraines") to get a general overview — the same safety guardrails apply to both, so anything urgent is still flagged in either.

Yes — it's designed to help with everyday health questions for adults, children, and older relatives, and My Profiles lets you keep separate profiles for people you look after.

No — it doesn't diagnose or treat conditions. It gives general information and will point you toward a pharmacist, GP, or emergency care as appropriate.

No — if something feels urgent, check Red Flags and your country's emergency number rather than waiting for a chat answer.

Yes — it's part of the Be Wise family, alongside Be Crime Wise, Be Contract Wise, Be Injury Wise, Be Pet Wise, and more, all at bewiseapps.com.

It's often either too technical to act on or too vague to be useful. Be Health Wise aims for plain language, a clear next step, and honesty about what the app can and can't tell you.

Yes — there are no accounts. Everything (chat history, saved answers, profiles) lives only in your browser on your device.

So HealthBot gives you the correct local emergency and non-emergency numbers, rather than a generic answer or the wrong country's.

You'll be prompted to select one before starting Chat, viewing Red Flags with country-specific numbers, or using the Health Library — this is needed so the numbers given are accurate for where you are.

Yes — the country selector appears on the home page, Chat, Red Flags, and Library screens, and you can change it any time.

No — you select your country manually from a dropdown; the app doesn't access your device location for this.

Update your selected country before asking HealthBot anything urgent, so the emergency numbers given match where you actually are.

It's used to tailor responses (including the correct emergency number) and, if you choose to include your profile in a chat, is sent along with your message to the AI provider for that single question only — the same as your ordinary chat messages.

It lists symptoms and situations serious enough that you shouldn't wait for a chat answer — instead, check your country's emergency number there and call it, or go straight to your nearest emergency department.

Chat is for general questions; Red Flags is a fast, no-typing-required reference for recognising when something needs immediate action.

No — if any Red Flags symptom applies, don't wait for a chat answer. Call your local emergency number directly or go to your nearest emergency department.

Yes — the same safety guardrails that inform Red Flags also apply in Chat and the Library, so anything that sounds urgent is flagged there too.

Yes — that's exactly why the app asks you to select your country: emergency and non-emergency numbers differ, and Red Flags shows the correct ones for your selection.

When in doubt, treat it as one — contact your local emergency number or go to your nearest emergency department, or call a non-emergency health line if one is available and the situation isn't immediately life-threatening.

Type a health topic — like "flu", "eczema", "migraines", or "high blood pressure" — and get a general overview, generated the same way as a Chat answer.

Yes — there's an Export button on the Library page to save the result.

No — it gives a general overview only, useful as a starting point, but it doesn't replace a proper assessment by a qualified professional for anything specific to you.

Yes — the same safety guardrails as Chat apply, so a search that touches on something urgent will still be flagged rather than answered as routine.

You can try, but the Library is designed for general health topics rather than detailed medication guidance — for specific medication questions, a pharmacist is usually the best first point of contact.

It stays on your device only, the same as Chat history — nothing is stored on our servers.

It lets you save a profile for yourself and for anyone else you look after — up to 6 in total — so Chat can give more relevant general information, for example flagging when something is worth mentioning to a pharmacist because of a medication already being taken.

No — it's entirely optional, and you don't need to complete every question even if you do create one.

Name, sex, age, approximate weight, ethnicity, diagnosed medical conditions, current medications, known allergies, smoking status, pregnancy status, and any other relevant information — all optional fields.

Up to 6 in total, for example "Me", "Mum", or "Jordan, age 7."

Only if you choose to include it in a specific chat message — in which case it's sent for that single question only, to the AI provider (Groq) that powers Chat, the same way your ordinary messages are.

No — profiles live only in this browser, on this device. Clearing your browser data removes them completely.

Use Export profiles to save a file to your device, then Import profiles on the other browser or device. Nothing is uploaded anywhere — the file goes straight to your device.

Yes — open the profile and use the Delete this profile option.

Yes — use the "Skip — go straight to chat instead" link on the My Profiles page.

You'll need to delete an existing profile before adding a new one — the app will show a message when you're at the limit.

A page showing answers you've bookmarked from Chat — kept only on this device, so you can find something you asked about again without re-typing it.

Yes — use the Clear all button on the Saved Messages page.

No — chat history, saved answers, and your optional profile all live only in your browser, on this device.

It's removed completely, since nothing is stored anywhere else — there's no account or server copy to fall back on.

Yes, in the sense that generating a response uses an AI provider (Groq) — your message (and profile details, only if you choose to include them) is sent for that response, the same way any chat-based app works.

Groq's own policy states that prompts sent through its API are not retained. Be Health Wise doesn't control Groq's infrastructure and can't make guarantees on their behalf, but nothing you enter is written to any database the app operates.

No — there are no accounts, so there's nothing to sign up for or log into.

Yes, but since nothing is stored on a server, each device's chat history, saved messages, and profiles are separate unless you manually export and import your profiles.

No — it doesn't monitor conversations live. If you're in a medical emergency, always call your local emergency number rather than messaging through the app.

Email hello@bewiseapps.com with any questions, feedback, or corrections.

It shows pharmacies, clinics, and other health services near you, organised by category, with paid listings clearly marked as advertisements.

It's a directory-style page for finding relevant local services and categories — for registering with or contacting your own GP, use your national health service's usual channels.

Yes — use the category row at the top of the Find Help page to narrow down the type of service you're looking for.

Be Health Wise carries paid listings for pharmacies, clinics, physiotherapists, dietitians, opticians, dentists, and health insurers, and can also accommodate product or service listings. Email hello@bewiseapps.com to discuss placement.

Email hello@bewiseapps.com and the team will work with you directly on placement and timing.

Use the Contact page and email hello@bewiseapps.com — questions, feedback, and corrections are all welcome.

Yes — email hello@bewiseapps.com with your suggestion.