Legal information for claimants in England and Wales, not legal advice. Not connected with HM Courts & Tribunals Service.
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Owed money? Recover it through the county court, step by step

From the first letter to a paid judgment: check whether a claim is worth it, prepare the documents, find out where to issue, serve someone you only know from WhatsApp or Facebook, follow every deadline, and enforce the judgment. Free, for claims in England and Wales.

Who this is for. People and small businesses that are owed money. It is not designed to help anyone avoid a debt they owe. If you have received a claim, respond to the court by the deadline and get free advice: see Find help.

Start my claim

Answer questions about what happened and the app checks the claim, works out interest and fees, drafts your letter before claim, particulars of claim and service application, and builds your timeline. Saved on this device only.

Ask ClaimsBot

A question about any stage: pre-action letters, serving someone, fees, mediation, the hearing, bailiffs. Answers are general information drawn from the rules and official guidance, checked on 30 September 2026.

Read the guides

Twenty-six guides covering the whole process, with the rule numbers, forms and current fees, plus a glossary and answers to common questions.

1. Before courtLetter before claim, evidence, interest, is it worth it?
2. IssueOnline for £25,000 or less, or paper N1 to Northampton. Fee from £35 (£455 at £10,000).
3. Response14 or 28 days. Default judgment if they ignore it; free mediation if they defend.
4. HearingInformal, in the judge's room. Median 41 weeks from issue to trial.
5. EnforceA judgment is not money: bailiffs, earnings, bank or property, each with a fee.

Common questions

What is the small claims limit in England and Wales?

The small claims track is the normal track for a claim worth not more than £10,000 (CPR 26.9), ignoring interest and costs. Personal injury damages must be no more than £1,500 (£5,000 for most road traffic accident injuries) and a tenant’s disrepair claim no more than £1,000 for the repairs. More

Can I serve a county court claim by WhatsApp without asking the court?

Not unless the defendant has previously said in writing that they will accept service by that channel (PD 6A para 4.1). Otherwise you need an order under CPR 6.15 permitting service by that method. Barton v Wright Hassall [2018] UKSC 12 shows the courts apply this strictly, even to litigants in person. More

How much does it cost to issue a small claim?

From £35 for a claim up to £300 to £455 for £5,000.01 to £10,000, calculated on the amount claimed plus interest. The fee is the same online and on paper. More

Do I have to send a letter before claim for a small claim?

The Practice Direction on Pre-Action Conduct expects it, and the Debt Protocol requires a Letter of Claim where a business claims from an individual. A claimant who skips it risks the claim being stayed, a costs order and reduced interest. More

What interest rate can I claim on a debt in a small claim?

Under s.69 of the County Courts Act 1984 the court can award simple interest at such rate as it thinks fit. The rate usually claimed and allowed is 8% a year. If your contract set a rate, or the debt is between two businesses, a different rate applies instead. More

How soon after issuing can I ask for a default judgment?

As soon as the defendant’s time for responding has expired: 14 days after service of the particulars (28 if they acknowledged service) on a paper or MCOL claim, or 28 days after issue in Online Civil Money Claims. Online requests are processed automatically; paper requests wait about 27 working days before processing begins. More

Is mediation compulsory in a small claim?

For a defended claim for a specified sum of £10,000 or less issued on or after 22 May 2024, the claim is referred automatically to the HMCTS Small Claims Mediation Service once the directions questionnaires are filed, under the PD 51ZE pilot running to 6 April 2027. You are not obliged to settle, but a party who does not attend risks sanctions. More

When can I request a default judgment?

Once the defendant’s time to acknowledge service or file a defence has expired and nothing has been filed (CPR 12.3). That is 14 days after service of the particulars on a paper or MCOL claim (28 days if they acknowledged), or 28 days after issue in Online Civil Money Claims, plus any agreed extension. More

Does the court chase the debtor for me after judgment?

No. The judgment records the debt; the court takes no step to collect it unless you apply for a method of enforcement and pay the fee for that method. More

How much does a debt collection agency charge?

Usually a commission on what it recovers: typically 5–15% for commercial debts and up to around 20–25% for older, smaller or consumer debts. Some agencies also charge set-up, administration or letter fees, and most set a minimum debt size of £500 to £1,000 or more. More

Can I make a money claim online without the defendant’s address?

No. Online Civil Money Claims and Money Claim Online both require the defendant to have a postal address in England or Wales. Without one, the claim is issued on paper and you apply for an order permitting service by another method. More

How much can I have in savings and still get Help with Fees for a small claim?

Your disposable capital must be less than £4,250 for any fee of up to £1,420, which covers every small claims fee. If you or your partner are aged 66 or over the limit is £16,000. Your main home is not counted. More

How long do I have to sue for an unpaid debt?

Six years from the date the cause of action accrued, which for a contract debt is normally the date payment became due (Limitation Act 1980 s.5). After that the debtor can defeat the claim by pleading limitation. More

Does every county court judgment go on the register?

No. Default judgments and judgments on admission are registered at once. A judgment after a contested hearing is registered only if instalments are ordered or applied for, or the creditor takes an enforcement step, applies for an order to obtain information or asks for a certificate of judgment. More

See all 180 questions and answers · All guides

My claim

Work through the stages in order. Everything is saved on this device as you go, nothing is sent to us. You can export a backup from My case.

Interest and fee calculator

Work out statutory interest, the court fees for a claim of this size, and whether you may qualify for Help with Fees. Figures follow the fee order in force from 13 July 2026 and the gov.uk interest method.

Interest

Court fees for this claim

The issue fee is based on the amount claimed plus interest. Online and paper fees are the same.

Help with Fees quick check

Three tests: savings, benefits, then income. The thresholds date from 27 November 2023.

Sources: Civil Proceedings Fees Order 2008, Schedules 1 and 2 (as amended to 13 July 2026); gov.uk "Make a court claim for money: claim the interest"; Late Payment of Commercial Debts (Rate of Interest) (No. 3) Order 2002 with Bank Rate 3.75%. Court fees guide · Interest guide · Help with Fees guide.

Deadline calculator

Enter what you know and the app works out the dates the rules produce. Deadlines that fall on a weekend or bank holiday are shown as the rules state them; where the court is closed on the last day, the next working day usually applies.

From issue to response

Around the hearing

After judgment

Sources: CPR 6.14, 7.5, 10.3, 15.4, 27.4, 27.11, 52.12, 83.2; PD 7C para 5.7; PD 51R para 5.1; Civil Proceedings Fees Order 2008 Sch 1 notes to fee 2.1; Register of Judgments, Orders and Fines Regulations 2005 reg 11. How long a claim takes · Time limits.

Enforcement chooser

A judgment is a court's decision that the money is owed. It is not the money. If the debtor does not pay, you choose a method of enforcement and pay a further fee, which is added to the debt. Answer these questions to see which methods fit.

What do you know? Tick all that apply.

Sources: CPR Parts 70, 71, 72, 73, 83, 84 and 89; High Court and County Courts Jurisdiction Order 1991 art 8; Taking Control of Goods Regulations 2013 and Fees Regulations 2014 (as amended 1 May 2026); Civil Proceedings Fees Order 2008 (13 July 2026); Attachment of Earnings Act 1971; gov.uk enforcement guidance. Enforcing a judgment guide.

Guides

Static pages you can read, print or share. Each one lists its sources and the date it was checked. All questions and answers · Glossary · How we check.

Find help near me

Free help first, then local professionals. Small claims are designed to be run without a lawyer, and a solicitor's fees are not normally recoverable from the other side, but a fixed-fee letter, a process server or a tracing agent can be worth it in the right case.

Free help

Citizens AdviceFree, confidential advice on money claims and debt. England 0800 144 8848; Wales (Advicelink Cymru) 0800 702 2020. citizensadvice.org.uk
Support Through CourtVolunteers who help people facing court alone: forms, procedure, what to expect. Not legal advice. supportthroughcourt.org
Advicenow (Law for Life)Free step-by-step guides to small claims, evidence, costs and enforcement. advicenow.org.uk
HMCTS Civil National Business CentrePaper claims and general enquiries: 0300 123 1056, Monday to Friday 8.30am to 5pm. Online service help (We Are Group): 03300 160 051.
HMCTS Small Claims Mediation ServiceFree telephone mediation for defended claims of £10,000 or less: scmreferrals@justice.gov.uk, 0300 123 4593.
If you have received a claimNational Debtline 0808 808 4000; StepChange 0800 138 1111. Respond to the court by the deadline on the claim form.

Local professionals

Choose your county. In London, choose the borough.

Ask ClaimsBot

Ask about any stage of a small claim in England and Wales. Answers are general information from the Civil Procedure Rules and official guidance, checked on 30 September 2026. They are not advice about your case and ClaimsBot can make mistakes, so check anything important against the source it gives. Please do not type other people's personal details.

ClaimsBot is an AI model guided by the Civil Procedure Rules, gov.uk and justice.gov.uk. It does not know the facts of your case unless you tell it, and it will not help anyone avoid paying a debt they owe.

My case

Your answers and the documents built from them are stored only in this browser. Nothing syncs between devices, so export a backup if you may need it elsewhere or if you clear your browsing data.

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